St Ives Holiday Village

Energy

We are committed to saving energy, steps we have taken are:

• We operate on a green energy tariff
• We utilise low energy light bulbs
• We use sensor operated lighting wherever possible
• When replacing appliances, we opt for A rated appliances
• Our caravan lodges and lodges are fitted with thermostatic heating controls
• All of our new accommodation comes with domestic style insulation and double glazing
• We are replacing all electric heaters with Lot 20 approved heaters

We encourage our guests to follow our energy saving tips of turning off lights when they leave their accommodation and turning down heating.

Sustainability

We want to promote sustainable tourism for the benefit of the future generation of holidaymakers. As a responsible holiday park we are committed to:

• Informing our guests on single use plastics. Our venue went plastic free in 2018 and we provide information to our guests about this via accommodation folders, poster sites and big screen broadcasts.
• We have a green charter made available to all guests giving 3 tips on how they can 'Go Green on Holiday'.
• We have a company wide environmental policy which is on our website. All new employees are made aware of this.
• We encourage our suppliers to minimise packaging and re-use packaging such as pallets to make bug hotels and electrical cable reels as planters. All of the brochures sent out from head office are sent in biodegradable plastic wallets or paper envelopes.
• In 2019 we introduced waterless urinals into all of our public toilets. Taps and showers in public buildings are on a push tap systems to avoid wastage.
• We utilise water loggers to identify leaks and conserves resources.
• Our toilets have duel flush to save water.
• We have a dedicated Green Champion on park to promote ecologically friendly practices.

Recycling & Waste

We aim to minimise the amount of waste we send to landfill. We have taken the following steps:

• We operate a Zero to Landfill policy. This means that the majority of the waste we collect can be recycled. Waste that can’t be recycled is processed for Energy from Waste, ensuring that nothing is sent to landfill. 
• We have dedicated bottle banks throughout the site. Glass recycling uses less energy than making new glass products, which in turn reduces the strain on raw materials and resources.
• We offer food recycling. Food waste is used to produce both energy and high quality compost.
• All of our used cooking oil is collected to make greener fuel.
• We have a food bank for guests to donate unused tinned and freeze dried produce which is donated to Hayle Foodbank.
• Unused toilets rolls are donated to staff.
• We have up-cycled chairs to furnish The Cookhouse Restaurant.

Carbon Offset

We aim to minimise our carbon footprint. We offer incentives to guests travelling by public transport to provide free cot and highchair hire. We offset the paper used in marketing literature with a tree planting scheme.

Wildlife & Gardening

• We have a wood chipper on site and aim to reuse all fallen branches. Anything we can't utilise is offered to local businesses.
• Our woodland team leave log piles for our wildlife residents
• Where possible we make our own natural compost to use on plants and bedding
• We have bird boxes, bat boxes, bug hotels and squirrel resistant bird feeders throughout the site
• We plant honey bee friendly plants which are sourced locally
• In April and May our woodland have a carpet of bluebells which we protect
• We encourage our guests to spot and record wildlife and send their findings to ECRRIS and ORKS

Community

• The local primary schools utilise our woodland for den building and wildlife watching
• We donated new play equipment to St Erth Primary School following a break in and vandalism in 2018
• Every year we hold fun days which are open to both local businesses and residents alike
• We are working in partnership with St Ives Secondary School to support their Music Department - in 2019 we have raised over £1,000 through charity concerts held at our venue with more planned for later in the year. This work is funding the purchase of new musical instruments and allowing the talent of the future to perform on stage in front of a live audience
• We open our themed music weekends to local residents to enjoy for a minimal entrance fee

Charity Work

• We are a business supporter of the Cornwall Wildlife Trust
• We are members of the Marine Conservation Society and South West Coastal Path Association
• We hold daily 'Bingo Beats' games in aid of Cancer Research whereby 50% of funds are donated to charity
• In 2018 we  were the headline sponsor of the St Ives Surf School Biathlon
• We are proud to host Macmillan Cancer Mornings on site
• Every year we donate free holidays to local charitable causes for auction

Office

• In 2019 we moved to a paperless check in
• We have reduced the number of printed marketing leaflets by combining them with our park maps so all information is in a single printed format
• Our park maps are printed on recycled paper using ecologically friendly inks
• Local information is supplied in a wipeable format in the accommodation unit to reduce paper usage
• We have employed a print-stop-think policy across the company
• All booking confirmations are sent electronically where possible