Park Rules

These Park Rules are in place for the good management of the Park and the benefit of all who use it.  These Rules form part of the Licence Agreement that is the contract between us for your occupation of a pitch at the Park.  The Park Rules do not affect anything to which you are entitled under the terms of your Licence Agreement.  The expression 'you'/'your means the owner and/or occupier and the expression 'we'/'us'/'our' refers to the Park Owner and/or Park Manager.  The Rules set out below are the Park Rules referred to in your Licence Agreement.  You are reminded that breach of these Rules is breach of your Licence Agreement and may result in termination of the Licence Agreement.

Planning Conditions and/or Site Licence

1    These units are sold strictly under the terms of Holiday Homes and whilst length of occupancy may vary, John Fowler Holidays is not a residential accommodation option. On reasonable notice from us, we may ask you to provide your main residential address and evidence of your residence there.

2    The Park cannot be listed as an Owner's mailing address and the Park reserves the right to return to sender any mail subsequently received.

3    All owners of caravan and lodge holiday homes at the Park must comply with the conditions attached to the Site Licence which may be viewed at the Park Office.

4    Pitch numbers must remain visible

5    Our Holiday Home Insurance scheme provider is Arthur J. Gallagher Insurance Brokers Limited (Gallagher). 
We chose Gallagher because their specialist team has over 300 years of combined experience and are adept at developing insurance packages to make sure you can get comprehensive cover at a competitive price. 

The Holiday Home Policy includes:

Structure - covering the main dangers such as storm damage, damage to heating / plumbing through frost, theft, fire, flood, escape of water, lightning, explosion, and subsidence.

Contents - household goods, personal possessions and clothing inside the structures.

Accidental damage to your structures or your contents.

Damage caused by vermin.

Cover for alternative accommodation or loss of rent.

Conveyancing Cover - for a new owner when you have sold a structure but ownership has not yet passed to the new owner.

The above is not a full list of the cover provided; the full details and exclusions can be found in the policy wording.
Finally if you should need to make a claim, Gallagher have a dedicated team that will guide you through the process and will work with you to make sure your claim can be resolved as quickly and efficiently as possible.

For more information, pop into the reception at the park or visit the Gallagher website.

John Fowler Holidays Limited is an appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building 7th Floor, 55 Blysthwood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909

6    A spare set of keys must be left with the Park Manager.  They will only be given out in an emergency and under no circumstances will they be handed to a third party without written consent from the Owner.  The Company retain the right of access to any caravan or lodge holiday home for the purpose of satisfying Health & Safety legislation or utility supply regulations.

7    All site fees must be paid prior to the first day of February in each year in order to ensure your pitch for the forthcoming season.  Failure to pay the site fees by the due date gives us the right to withdraw the offer of a pitch and to remove the caravan or lodge holiday home to await your collection (for which a disconnection and storage fee may be payable).  All other utilities, services fees or bills are to be paid within 14 days of invoicing.

8    Caravan and lodge holiday homes will be sited at the discretion of the Company and may be moved at any time to comply with regulations or to facilitate Park improvements

9    Telephones may not be installed in caravan or lodge holiday homes unless with the prior agreement of John Fowler Holidays.

10    You must inform us in writing if you decide to sell your caravan or lodge holiday home privately and all sales must be conducted through the Park office.  A commission of 15% plus VAT of the selling price is payable to the Company.  Once we have approved your buyer and the sales has been transacted we will issue them with a Sales & Licence Agreement for the length of time the Agreement period still has to run.

11    The Company reserves the right to make additions or deletions to these rules from time to time as it considers necessary for the general safety or proper and efficient management of the Park.

Permitted Number of Occupiers

1    Your caravan or lodge holiday home may not be used for sleeping a number of persons greater than the 'maximum sleeping capacity' stipulated in your Licence Agreement; if no number is stipulated then it may not be used for sleeping a number of persons greater than the number for which it was designed.

2    Vehicles may not be used as sleeping accommodation.

The Season

1    The Park is open as permitted by your appropriate Site Licence. 

Visitors to your Caravan or Lodge Holiday Home

1    Owners who wish to entertain friends who reside in the Local Postal Code area of the Holiday Park on which your Holiday Home is based must seek the permission of the Park Manager in advance.  Visitors must leave the Park by 11 pm

2    Young persons/under 18's staying on the Park unsupervised must not be allowed to stay on Park without prior notice to the Park Manager. 

3    Any deliveries for an Owner or occupant of a holiday home must be made to the Park Reception

4    All Owners and visitors using the Club must abide by the Licensing Laws and all current legislation applicable.

5    The Club is for the enjoyment of Owners and Holidaymakers.  Guests of Owners should be residing on Park that night if they are using the licensed facilities

6    It is your responsibility to ensure that your visitors and occupiers of your caravan or lodge holiday home adhere to the Park Rules.

Ejection on Grounds of Behaviour

1    We are entitled to eject anyone from the Park who persistently acts in a manner likely to upset or annoy other users of the Park or our staff or who is guilty of a criminal offence.

Condition of your Caravan or Lodge Holiday Home

1    No notices, advertisements or posters may be displayed externally or in a caravan or lodge holiday home window without prior written permission from the Company

2    The colour of the exterior of the caravan or lodge holiday home must not be changed without our prior consent in writing.

3    The caravan or lodge holiday home must be maintained in a state capable of movement but may not be moved off the pitch without our prior consent in writing.

4    Outside of your van there are no private areas.  Windbreaks and gazebos must not be left permanently erected or overnight and the Company retains the right to remove such structures without liability.

Building and Ground Works

1    Only one external storage unit per holiday home is permitted (two for lodges) and to be of John Fowler Holiday approved specification and supply only.

2    You will need to seek permission for paths, patios and to alter or erect a balcony around your holiday home from the Park Manager if these are permitted at your Park.

3    Verandas/platforms are not permitted.  Wheelchair ramps and decking consents must be applied for in writing for onward transmission to the Company and approval in writing obtained before installation/construction. 

4    We do not permit external structures to be added to caravan or lodge holiday homes such as porches, walkways and carports.

5    You are responsible for keeping the area around your caravan or lodge holiday home clean and tidy.

End of Season

1    All gas, electricity and water connections must be switched off in the closed season unless by specific prior agreement with the Park Manager.

2    You are solely responsible for securing your caravan or lodge holiday home and must ensure that it and its contents are adequately insured throughout the closed season against all usual risks including flood, storm and tempest.

3    It is your responsibility to drain down and prepare the caravan or lodge holiday home for the closed season.

4    Access to the Park during the closed season is between 9am and 4pm only.  Owners must notify the Park Manager that they are visiting the Park during the closed season.  During the closed season utility services may be turned off throughout the Park for operational/development reasons.

Utilities' Installations

1    All gas, electricity and water connections must be switched off when the caravan or lodge holiday home is not occupied.

2    If you experience any problem with the Park's electrical, gas or water system please contact the Park Manager.  You must not attempt to work on the Park's electrical, gas or water system yourself.

Drainage System

1    You must not introduce any foreign items into the drainage system including cleaning cloths, babies' nappies, sanitary towels, condoms, cooking fat, engine oil, grease or paint.

Enclosure of Pitches

1    We do not permit the erection of fences or any means for the enclosure of a caravan or lodge holiday home pitch.

Trees and Shrubs

1    No permanent planting of trees, shrubs or flowers are permitted around your Holiday Home.  You may have potted planters around the balcony and near the side of your Holiday Home but not to be used as an obstruction/trip hazard.

2    You must not cut any trees or hedges at the Park.  If you find any tree or hedge a nuisance or unsatisfactory please take the matter up with the Park Manager.

Digging

1    You must not dig any hole in the ground at the Park

Washing

1    Rotary lines and washing lines are not permitted.  Window clothes airers can be used but must be taken down in the evening. 

Refuse

1    No materials, goods or chattels other than refuse containers and litterbins are to be placed or stored around or underneath any Holiday Home.

Vehicles

1    We permit cars onto the Park for the purpose of access to the caravan or lodge holiday home only and they must not be used to drive around the Park. 

2    The speed limit for all vehicles on Park is 5 miles per hour and priority must be given to pedestrians and cyclists.  Any vehicle found to be driven or ridden in excess of this limit will be barred from the Park.  All drivers of vehicles must be legally entitled to do so and be able to produce an appropriate driving licence.  The same laws for 'Drink Driving' on national roads also apply on the Park.  Anyone found to be driving under the influence of alcohol will be barred from the Park.  

3    Only vehicles taxed and insured for use on a public road may be kept at the Park and we will remove any disused or broken down vehicles.

4    Vehicles are not allowed to be parked overnight in the grounds during the closed season

5    Parking on grass and roadsides is not permitted

6    Vehicles may not be stored on a balcony

7    Lorries, Boats, Horse Boxes and Trailers are not allowed on Park

8    Motorised miniature bikes, quad bikes, scooters or karts are not permitted on Park.

9    You are not permitted to give driving lessons at the Park and we do not permit learner drivers to drive on the Park.

10    Not more than one vehicle may be parked at the caravan or lodge holiday home.

11    Washing cars with a hosepipe is not permitted

Behaviour

1    Please act in a courteous and considerate manner towards anyone visiting or working at the Park.

2    Criminal offences must not be committed on Park nor must Holiday Homes be used for the furtherance of any criminal activity.  Acts of vandalism must not be committed on Park

3    Unlawful drugs are prohibited 

4    No firearms, weapons, explosives of any description or fireworks are permitted on Park

5    Owners or guests who occupy their caravan or lodge holiday home must not be or become a nuisance to other persons on the Park.  All children must be properly supervised at all times.

6    Please respect the privacy of other caravan or lodge holiday home owner and keep noise to a minimum between the hours of 11.00pm and 9.00 a.m. with absolute quiet between 12 midnight and 8am.

7    You must not carry on any trade or business at the Park

8    You must not permit anyone who is to your knowledge on the Sex Offenders Register compiled under the Sex Offenders Act 1997 to use or visit your caravan or lodge holiday home

9    Alcoholic drinks may be consumed only in the immediate vicinity of your caravan or lodge holiday home or at the Park's Licensed premises

10    You must keep away from vacant pitches

11    Fire hoses may not be used for any improper purpose such as washing cars.

Children

1    Children are the responsibility of their parents or guardians at all times.

2    Children are to be supervised at all times so that they are not a nuisance or a danger to themselves or others.

3    Children may not ride bicycles so as to cause a nuisance or undue noise.

Recreation

1    No games may be played in the vicinity of the caravan or lodge holiday home; ball and other games are permitted only in the areas set aside for recreation

2    Kites must not be flown on the Park

3    No skateboards, roller skates, rollerblades or micro-scooters may be used at the Park.

Pets

1    One dog and/or cat is permitted per caravan or lodge holiday home.  However the following breeds are not permitted on Park:  American Pit-bull Terrier, Japanese Akita, Wolfhound Hybrid, Japanese Tosa, Neapolitan Mastiff, Rottweiler, Dogo Argentino, Fila Brasiliero

2    All dogs and cats must at all times be kept under control and with the exception of Guide dogs, are not allowed into any facility building.  Dogs must be kept on a lead when not in a caravan or lodge holiday home.  If a dog is found roaming the Park freely, the local Dog Warden may be called.  No dog fouling, please pick it up and bin it.  The permission for a dog or cat may be withdrawn if the animal is a nuisance.

Safety

1    Gas and electrical installations and appliances in your caravan or lodge holiday home should be regularly serviced and/or checked annually.

2    You should use the Park safely and should not cause danger to others.

3    Please obey all health & Safety notices displayed on Park and act on the reasonable instructions of Park staff in matters of Health & Safety.

Fire Precautions

1    A fire extinguisher containing a minimum of 1kg of dry powder and filled with an indicator dial must be installed in each Holiday Home along with a British Standard smoke alarm.

2    It is your responsibility to ensure that all occupants of your caravan or lodge holiday home holiday home are familiar with the location of the Fire Points and the contents of the Fire Notices displayed at each point.

3    No fuels or combustible materials other than LPG containers may be stored on the Park.

Security

1    Alarms must be of the silent, monitored type and audible alarms are not permitted.

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