Visit Wales 5 Star Quality Status for Cardigan Bay
Businesses that are graded receive a rating between one and five stars based on the facilities available and overall quality of the experience.
There are three elements involved in the processing of the 5 star rating for our Wales holiday park.
- Quality of the Business - A scale of 1 to 5 is used. Excellent Quality scores 5 points, acceptable quality scores 1 point.
- Consistency in Key Areas of the Business - The Quality Adviser then checks for consistency in the key areas of the business. The purpose of this approach is to ensure that one aspect of the business has not, by scoring high marks, driven up the overall percentage into the next Star rating level, giving a false impression to the guest of the overall quality. It is vitally important that the quality of the key areas matches the overall grade of the business
- Facility Requirements
The Quality Adviser will check to ensure that any additional facilities/services required at a particular level are present and available, as well as those at all preceding Star Levels. Research has shown us that the higher the rating, the more facilities and services expected by the consumer.
Andrew Smith who is a Quality Development Executive for Visit Wales said: The park boasts an excellent themed outdoor swimming with fully retractable housing, guests also have use of an on site restaurant, small bar/club and excellent children's play area. As usual the park is maintained and presented to a high standard throughout with a high degree of attention to cleanliness in all areas.
Congratulations to Adrian and the team at Cardigan Bay!