UPDATE: I shared my concerns with head office who very quickly contacted the staff at the holiday park, I spoke with someone names Gavin, who very quickly reassured me over the phone and sent someone over to address the issues I raised. It is otherwise a really lovely place to stay, the location is exceptionally beautiful with lots of great spots nearby and the staff helpful. My original complaint was about cleanliness of the pet friendly accommodation I was staying in, but that has now since been addressed, so I have updated my review to reflect that.

Just returned from a weeks holiday with the family, we had such a lovely stay. The caravan lodge was very clean and tidy on arrival and the beds were made up which was a nice touch. We also had a welcome pack with milk,tea, coffee and biscuits, The reception team were welcoming and friendly. The entertainment staff were 10/10. The site is lovely, some bits are a bit outdated but it’s all part of the charm. Would definitely return!!

Our second time here this year and I think it is really good the facilities are good the pool was heated inside which was great for our trip in September in April the outside pool was open sun was shining I wondered why I bothered going abroad it had all the kids could want. The arcade is quite fun albeit the ticket system doesn’t work in most machines those what we’re working certainly lacking a bit of maintenance there. Entertainment is what you make of it, would advise a few beers prior. Grounds are lovely there’s crazy golf and ping pong as well as pool tables and a snooker table too, kids play park, fields and dog agility course, shop, laundrette, all important punch machine bar area and bar food available, regular bingo and really nice staff. The rooms were certainly tidy and cleaned it wasn’t immaculate a lot of hair in ours in the shower wrapped round the shower head I didn’t want to touch it and unfortunately dog hair (ours was dog friendly) all on the sofas (which is against policy so not the parks fault per say) in my bedroom again long dog hair it’s a misuse by guests which the next person has to put up with. I had a dog but wouldn’t let her on the furniture that’s the rules and respectful. Apart from this hairea and the fact caravan is one up from camping Albeit big step up I thought it was great I’m aware it’s not the Hilton me and my family had a great time relaxing here.

John fowler holidays are in our experience a great place to spend time. We have your lodges and vans to stay in the one's with hot tubs awesome 👌 Some of the vans are older and that's what you expect as this reflects in the prices. The Entertainment teams are on the hole are way above average special mentions to Heather from ruda dane and staff at St Ives Craig the man behind the pantomime. When we have a problem at there sites we go to reception and they usually sort it with in an hour. This site is clean and easily accessible with plenty of parking. Bar staff are excellent.

The accommodation was compact but perfectly adequate for 2 people. However I'm not sure it be big enough for 4 people. We mainly only used the bar of an evening as we were out most of the day. Staff in the bar were polite and friendly. The entertainment team did a great job with the kids.

3 year running amazing place amazing entertainment and brilliant site. Can't complain at bar prices or even the foxy shop prices my 6yr old has the time of her life. Need to potentially look at swimming booking as you gotta be on the ball 😅